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Mobile Level 3

The quick and easy way to secure your account


What is Mobile Level 3?

Mobile Level 3 is a two-factor authentication that allows you to use your smartphone to confirm your login, transactions and other important actions. This feature is integrated in the Swissquote Trading app, making it faster and more secure than the usual forms of authentication via email or SMS.

Background Level 3

How to activate it?
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1. Download and install the Swissquote Trading app on your smartphone

App store   Google play   App galery

2. Activate Mobile Level 3
2.1 Open the app and log into your account
2.2 Switch on Mobile Level 3 in your account settings
2.3 On iOS devices, enable push notifications for the app. (On Android devices, they are enabled automatically)

3. You’re all set!
You will now receive notifications on your phone to approve important actions.

Mobile Level 3 mockup

Where to find it in your app?
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iOS

App navigation on iOs

Android

Android navigation

What can you do with it?
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Mobile Level 3 allows convenient and secure authentication for the following actions:

Login to your eBanking and eTrading platforms
Login to your Swissquote Trading app
Trading operations
Payments & transfers
Making changes to your profile and settings


 

Are there other alternatives?
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To ensure the security of your account, Swissquote always requires two-factor authentication to verify your login and transactions.

We highly recommend Mobile Level 3 as your authentication method, as it is the fastest and most secure option.

If for some reason Mobile Level 3 is not an option for you, the Level 3 Card, which we send to your address by post, can be used as an alternative.

How to confirm an action with Mobile Level 3
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1.
The authentication window pops up when performing an important operation.
Secure code
2.
With Mobile Level 3 activated, you will receive a notification on your smartphone. Tap it to proceed.
Bloc notification 2
3.
Verify that the confirmation code in the authentication window matches the code on your smartphone.
Code confirmation mobile L3
4.
Tap "Confirm" to validate the operation.
Final confirmation L3

Requirements
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Mobile Level 3 is available to all Swissquote clients with a Trading account.

The Swissquote Trading app must be installed on a compatible device:

iPhone or iPad – check the app description on the App Store to see supported iOS versions

Android smartphone or tablet – check the app description on Google Play or the Huawei AppGallery to see supported Android versions
 

Keep your app updated!
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For security reasons, some Mobile Level 3 functionalities may be unavailable if you have an outdated version of the Swissquote Trading app installed on your device.

We add new features regularly, so keeping your app up-to-date also allows you to enjoy the best trading experience and seize the hottest opportunities!

We are always here for you! 
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Do you have questions concerning this page?
We are ready to answer them!

Contact our Customer Care Center:

Contact form
Phone: 0848 25 88 88

Opening hours
9h00 - 22h00 CET
Monday to Friday